STANDARD TERMS & CONDITIONS
Thank you for visiting our website. The following are the Terms and Conditions for the purchase of products from Picture Press.ie Ltd. Use of this website constitutes your agreement to be bound by these Terms and Conditions.
ORDERING & PRICING
Once your order has been submitted, we will notify you via email to confirm receipt of your order. If you do not receive this confirmation email within 12 hours, please contact us.
Upon payment verification, your order will be processed and despatched within two working days of receipt of your order.
Prices of individual items typically include VAT but do not include delivery charges
Delivery/shipping rates are calculated on the basis of customer delivery address and product weights and will be advised to you prior to confirmation of your order.
Picture Press.ie Ltd retains the right to revise our website prices at any time to reflect changes in our costs such as but not limited to: goods, carriage, labour, overheads, government taxes and exchange rates.
Once payment has been received by ourselves, we will notify you via email to confirm receipt of payment.
We will accept payment online by Paypal,VISA, MasterCard and Laser Cards. Goods will only be despatched once payment has been received in full. All products remain the property of Real Ireland Design / Picture Press.ie Ltd until such time as payment is received in full.
GOODS UNAVAILABLE FOR DESPATCH
If an item is out of stock, the sender will be notified as soon as possible and will have the option of 1) awaiting stock availability, 2) selecting an alternative product or 3) being given a full refund.
Upon payment verification, your order will be processed and despatched within 48 hours of receipt of your order. Although we provide an indication of typical delivery times, specific delivery times or dates cannot be guaranteed. Typical delivery times would be:
Republic of Ireland: Within 4 days of receipt of order
Rest of World: Within 21 days of receipt of order
Claims for non-delivery must be made within 30 days of order confirmation. On occasion of non-delivery, then you will be entitled to a full refund of any amounts paid. This shall be our sole liability and your sole remedy for non-delivery.
For orders being shipped outside the Republic of Ireland, Real Ireland Design / Picture Press.ie Ltd cannot be held responsible for importation taxes/duty charges.
All address information must be accurate including the postcode where appropriate and the recipient’s telephone number. Real Ireland Design / Picture Press.ie Ltd cannot accept responsibility for late or non-delivery if the recipient’s address and telephone details are insufficient or incorrect.
RETURNS & REFUNDS
You have the right to cancel your order anytime before and up to seven working days starting from the day after goods are received.
Unwanted / Unsuitable Goods
Unwanted or unsuitable goods can be returned within 7 working days of receipt as long as the goods are in perfect condition and the packaging remains in an ‘as new’ state. Prior to returning the item, please contact us to receive a Product Return Code to ensure the item is accurately tracked. This code should then be included with the returned item. We recommend using a reliable insured carrier to return the item, the cost of returning the goods by courier / postage will not be covered. A complete refund of the value of the goods will be made upon receipt of returned goods.
Faulty goods may be returned to us within 30 working days of receipt and we shall arrange a full refund (including additional postage costs) or replacement (with additional postage costs repaid to customer). Prior to returning the item, please contact us to receive a Product Return Code to ensure the item is accurately tracked. We recommend you include this code with the returned item.
This Returns Policy is in accordance with The European Directive on Distance Selling (Directive 97/7/EC). These terms do not affect your statutory rights.
Use of any materials on this website is reserved and may not be used elsewhere in any form without the express written permission of Picture Press.ie Ltd. T/A Real Ireland Design
These conditions, and all acts of Picture Press.ie Ltd, its Directors and Employees, shall be governed and construed in every way in accordance with the Laws of the Republic of Ireland.